Privacy Policy
Data Controller
The website https://ferlam-compensateurs.com is operated by:
FERLAM COMPENSATEURS SAS
1 rue du Riez d’Elbecq
ZI Roubaix Est
59390 Toufflers – France
Email: contact@ferlam-compensateurs.com
FERLAM COMPENSATEURS SAS acts as the data controller for the personal data collected through this website.
Personal Data Collected
As part of the use of the website, we may collect the following personal data:
- First name and last name
- Company name
- Department / Region
- Country
- Email address
- Phone number
- Message content submitted through the contact form
- IP address and technical browsing data
Data is collected only when voluntarily submitted through forms or during website browsing.
Purpose of Data Processing
Personal data collected through the website is used for the following purposes:
- Responding to contact or quotation requests
- Managing commercial communications
- Customer relationship management
- Sending commercial or technical communications
- Improving website performance and security
- Measuring website audience and analytics
Legal Basis
Data processing activities are based on:
- Your consent
- Pre-contractual or contractual measures
- FERLAM COMPENSATEURS SAS legitimate interest in ensuring website security and proper operation
- Compliance with legal obligations
Data Retention Period
Personal data is retained for the following periods:
| Data Type | Retention Period |
|---|---|
| Contact requests | 12 months |
| Commercial prospects | 3 years |
| Customer data | Duration of contractual relationship |
| Accounting and invoicing documents | 10 years |
| Analytics cookies | 13 months |
| Job applications (CVs) | 2 years |
Data Recipients
Personal data is intended exclusively for FERLAM COMPENSATEURS SAS and its technical service providers where necessary for website operation or service delivery.
The website may use the following third-party services:
- Google Analytics
- Google Tag Manager
- Google Maps
- Google reCAPTCHA
These services may involve transfers of personal data outside the European Union. In such cases, appropriate safeguards are implemented in accordance with applicable regulations.
Website Hosting
The website is hosted by:
Contabo GmbH
Aschauer Straße 32a
81549 Munich – Germany
https://contabo.com
Data Security
FERLAM COMPENSATEURS SAS implements appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data.
Your Rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to object
- Right to data portability
- Right to withdraw consent at any time
You may exercise your rights by contacting:
contact@ferlam-compensateurs.com
You also have the right to lodge a complaint with your local data protection authority.
Policy Updates
FERLAM COMPENSATEURS SAS reserves the right to modify this Privacy Policy at any time to ensure compliance with applicable laws and regulations.
Last update: May 2026
In the event of discrepancy between translated versions, the French version shall prevail.